All North American carriers are shutting the 3G network down.
Time for an upgrade
Some Traffic Logix modems, firmware and settings will need to be upgraded to 4G. This upgrade is required by North American carriers, who are shutting down the 3G network by the end of this year.
There is no charge for the upgrade. We will send you a new modem and the firmware can be updated remotely. Our video overview can walk you through the process and our FAQs can answer any questions you may have. If you need help with the upgrade or encounter any issues, our tech support team is always here to help.
We apologize for any inconvenience this may cause, but the networks are requiring this change for all equipment and software operating on the 3G network.
On the bright side, with your upgrade completed, your equipment will be faster, more responsive and ready to slow drivers and protect your streets for many years to come.
FAQs
December 31, 2020
Network carriers across North America.
No, the upgrade hardware costs are completely free of charge and will be covered by Traffic Logix.
Yes, you will need to install the modem replacement we send you and update some of the signs settings. We will walk you through all the necessary steps.
It is a simple process that our video tutorial can walk you through. We cover the cost of the shipping and hardware and there are no costs incurred to you.
A video tutorial will walk you through the process and our Support team is available to support you through any troubleshooting.
No, you will not be required to adjust any settings.
There will be no change to your subscription.
Yes, you will need to temporarily power the sign to connect to it via Bluetooth and to use the Cloud Activator program.
Yes, you will need to temporarily power the sign to use the Cloud Activator program.
Yes, you will need to temporarily power the sign to connect to it via Bluetooth.
You can download the program in the customer area software downloads page.